Shipping Policy – WHAAU.SHOP

Thank you for visiting and shopping at Whaau.shop. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer worldwide shipping to the USA, Europe, Canada, and Australia.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

4. Customs, Duties, and Taxes (IMPORTANT)

Whaau.shop (operated by STEAN GROUP LIMITED) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you received your order damaged, please contact us at support@whaau.shop immediately with photos of the packaging and damaged goods.